Skills Programme: Coaching and Mentoring

Skills programme: Coaching and Mentoring

NQF Level 4

This programme will benefit individuals who are involved in assisting and supporting learners. Individuals who provide a basic level of support to learners about learning and assessment needs such as Human Resource managers and supervisors.

admission requirements

Communication at NQF Level 4. Knowledge and understanding of education, training and development practices.

application contact form

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What can Students Expect?

Duration

4 Days

The programme can be completed in 3 days (24 hours) and learners will be given 3 weeks to complete a Portfolio of Evidence.

Course Outcomes

While the qualifying learners will experience personal growth and development, workplace succession planning will be more readily achieved after this programme is completed. The learner will be exposed to the following learning areas:

Explaining the flow of stock and sales through a wholesale/retail operation
Prioritising personal and team tasks
Demonstrating an understanding of the concept of shrinkage and losses within a wholesale and retail environment
Creating positive customer perceptions
Understanding the relationship between the bottom line of a business and the factors that will impact on it
Explaining how own job can impact on the bottom line of a business
Measuring, estimating, and calculating physical quantities in practical situations
Using simple and compound interest to make sense of and define a variety of situations
Using a variety of strategies to deal with potential conflict in a team or group