Students FAQ
We aim to foster a culture of progressive and interactive learning that inspires you to advance in your career to greater heights.
Assignments
How do I Submit my assignments
Your assignments are submitted online via our OLG4Me student portal platform. Assignment submissions will have a DRAFT status to allow you to make amendments. When you have successfully submitted your assignment your assignment status will change to “SUBMIITED”
exams
where do i find my exam venue
We no longer facilitate physical sit down examinations. All examinations are conducted online and an examination venue is no longer required.
how do i find my examination timetable
Please note timetables are not posted to students and must be downloaded from the OLG4ME portal. If you have an issue, please e-mail your request, with your student number, to logistics@olg.co.za or fax 086 501 0099.
how do i obtain my exam results
Exam results can be downloaded from the OLG4ME portal.
what is the remarking procedure of an exam script
You may apply for an examination remarking if you failed your exam and obtained a mark between 36 -39 %. The remarking fee for a script is R550 for 2020/2021. A fee of R500 is also payable if you would like to view your script. Please enquire through our contact center (011 670 4764) or email us at logistics@olg.co.za
where do i receive the exam scope or previous exam papers
Past exam papers are loaded under each module on OLG4Me
Contacting us
what contact details can i use for OLG
E-mail address: logistics@olg.co.za
How can i change my personal details
Students can complete the biographic details change form and fax it to 086 501 0099 or email us directly at logistics@olg.co.za
where can i form a chat group with other students
A discussion forum is accessible on the OLG4ME platform.
study material
when will i receive my study material
Your E-Books are dispatched to you via email. Dispatch takes place after each registration period within the academic year.
Registration and payment
how far is olg with my registration or re-registration
Our turnaround time for registration is 4-7 working days provided that all supporting documents are submitted and correct. Students will receive a SMS once they are fully registered.
where and how can i apply for the module re-registration
Send an email enquiry to info@olg.co.za – Please include your student number
what is the procedure for cancelling my programme
Kindly refer to the terms and conditions on the application form. Cancellation will only be considered between the date the agreement is entered into( i.e. when application form is signed) and the date of registration. Once material has been dispatched, usually within 7 days of registration, the student will become liable for cancellation fees. Cancellation is only possible within the first 30 days after registration. Thereafter the full program fees will be charged.
How can I apply for credits
You will need to forward us the following documents:
A letter indicating that you want to apply for credits or fill in the credit application form found in your Information Booklet. You must indicate which modules you are applying for.
Proof that you have completed the programme (Qualification Certificate)
Description of the outcomes of the modules that have been completed.
Please send the credit application form to logistics@olg.co.za or fax it to 086 501 0099.