Skills Development Programme

Professional Coaching and Mentoring

Credits: 5

Duration: 3 days

NQF Level: 4

SAQA ID: 117865

Mode of Delivery: Hybrid – online or in-person

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Invest in your education. Fill out the form below to start the application process and one of our consultants will contact you to help you start your journey to success.

Regular Price: R7505

Early Bird Price: R3750

In the fast-paced South African education and training landscape, learners need more than just information—they need a roadmap. This course equips you with the fundamental skills to source, maintain, and provide the essential support that keeps learners on track. You will learn to navigate complex learning structures, admission requirements, and personal difficulties with a professional, caring touch.

Rather than just “fixing” problems, you will learn to facilitate growth. From managing learning contracts to advising on career progression within an occupation, you will become the go-to resource for student empowerment.

Who Should Attend?

This program is ideal for professionals already active in the education, training, and development (ETD) sector who want to formalize their support roles. It is perfect for:

Training Coordinators and Facilitators.
Student Support Officers.
HR Professionals involved in internal staff development.
Workplace Mentors looking to refine their approach.

What You Will Learn (Learning Outcomes)

Our curriculum is mapped directly to SAQA standards to ensure you gain practical, industry-recognized competencies:

Knowledge Management: Source and maintain a comprehensive hub of information regarding learning programs, admission criteria, and exit level outcomes.
Proactive Learner Support: Identify and address learner needs—including personal and learning difficulties—in a sensitive and professional manner.
Professional Referrals: Recognize when a learner requires specialized intervention and navigate the referral process to career counselors, social workers, or the CCMA.
Quality Record Keeping: Maintain accurate, secure, and confidential records of support provided to facilitate future reviews and organizational quality assurance.
Continuous Improvement: Critically review support services to identify strengths, weaknesses, and opportunities for future enhancement.

Entry Requirements

To ensure you get the most out of this program, we assume you have:

Prior exposure to education, training, and development environments and practices.
A foundational understanding of your specific occupational field

Assessment & Certification

Quality is at the heart of our training. To earn your certification:

You will be assessed by ETQA-registered assessors.
The program is delivered through a SAQA-accredited provider.
Assessments will focus on your ability to work effectively with others, organize support activities responsibly, and evaluate information critically.
Confidentiality & Ethics: Adherence to professional ethics and the Bill of Rights is a non-negotiable requirement for success in this unit standard.

Career Opportunities

By completing this program, you enhance your value within any training-centric organization. Graduates often find success in roles such as:

Education Support Specialist: Guiding students through the nuances of their learning contracts and career paths.
Internal Workplace Mentor: Helping junior staff navigate professional growth and occupational challenges.
Learning & Development (L&D) Consultant: Assisting organizations in reviewing and improving their internal support resources.

THE OLG TEAM IS READY TO HELP WITH THE REGISTRATION PROCESS

Need help applying or registering for your course? The OLG team is ready to help. Contact us today.