What learners can expect:
This programme is developed with the aim of providing learners with the conceptual framework and the skills necessary to perform entry-level employment and positions. Learners will understand the sector in which they work, provide customers with a high level of service, and operate effectively and efficiently in their area of specialisation. They can access opportunities for further development and training in the specialised areas of wholesale and retail such as, operations, administration, merchandising, stock control, customer service, visual display merchandising and help desk operations.
Purpose: This programme aims to provide learners with the following skills required in the wholesale and retail industry:
- Operations
- Administration
- Merchandising
- Stock control
- Customer service
- Visual display merchandising
- Help desk operations