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National Certificate

Wholesale and Retail Distribution

Credits: 119
Duration: 12 Months
NQF Level: 2
SAQA ID: 49280
Mode of Delivery: Formal training and workplace activities

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Kindly note that OLG does not accept applications from individual enquirers looking to be placed on a learnership, as learnerships must be funded by a company or a direct funder and are not free. 

Should you be employed kindly refer your interest in studying for a learnership to your Human Resources or Training Departments.

South Africa’s commerce and distribution sector is a primary driver of social and economic transformation. Our Wholesale and Retail Distribution program is designed to turn you into a highly effective professional capable of managing the lifeblood of the industry: the flow of stock. This qualification provides a comprehensive grounding in the underlying principles of major distribution areas, enabling you to operate with precision in warehouses, distribution centres, and mail-order environments.

This isn’t just a training course – it’s a stepping stone to a professional career path. You will learn how to integrate theoretical knowledge with practical workplace skills, increasing your productivity and paving the way for lifelong learning in the Further Education and Training band. Join us to master the core concepts of the industry and become an essential link in the national supply chain.

Who Should Attend?

This program is ideal for individuals looking to build or advance their careers in logistics and commerce, including:

  • Current Employees: Professionals already working in Wholesale, Distribution, or Mail Order Retail who want to formalize their experience.
  • Aspiring Professionals: Youth and unemployed individuals wishing to enter a labour-intensive and vital economic sector.
  • Career Changers: Adult learners seeking to develop their careers in wholesale and retail sub-fields.

What You Will Learn (Learning Outcomes)

Our curriculum is built to ensure you are ready for the diverse demands of the modern distribution environment:

  • Core Distribution Functions: Master stock-related tasks, including receiving, safe delivery, packing, picking, and conducting stock takes.
  • Business Essentials: Understand and apply mathematical calculations for business and communicate effectively in writing and verbally.
  • Operational Excellence: Define and navigate core concepts of the wholesale and retail environment, target markets, and store departments.
  • Customer & Sales Mastery: Resolve customer queries, implement point-of-sale transactions, and maintain credit facilities and customer accounts.
  • Safety & Compliance: Implement and maintain a safe and secure workplace in line with Occupational Health and Safety legislation.
  • Specialized Skills: Gain expertise in general office functions, computer operations, and handling food or non-food items.

Entry Requirements

To begin this professional journey, learners require:

  • Demonstrated competence in Communication at NQF Level 1.
  • Demonstrated competence in Mathematical Literacy at NQF Level 1.

Assessment & Certification

Your journey to a national qualification is supported by a fair and transparent evaluation process:

  • Integrated Assessment: We evaluate theoretical knowledge and practical workplace skills together to ensure you can apply what you learn on the job.
  • Portfolio of Evidence (PoE): You will compile a portfolio of your work, which can include evidence from current or previous workplace experience.
  • Recognition of Prior Learning (RPL): If you already have industry skills, you may be granted credits or the full qualification through an RPL assessment.
  • National Recognition: Successful learners will be awarded the National Certificate: Wholesale and Retail Distribution (NQF Level 2).

Career Opportunities

This qualification opens doors to multiple job roles within three distinct arenas – Wholesale, Distribution Centres, and Mail Order Houses:

  • Distribution Specialist: Managing stock flow, picking, and packing operations.
  • Retail/Wholesale Administrator: Handling general office, credit accounts, and distribution documentation.
  • Point of Sale Operator: Managing transactions and customer service.
  • Professional Growth: This qualification articulates vertically to NQF Level 3 Certificates in Retailing, Contact Centre Support, or Basic Administration.
THE OLG TEAM IS READY TO HELP WITH THE REGISTRATION PROCESS

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